For marketplace operators and category teams that need digital-code inventory rules before onboarding supply.
For marketplace operators and category teams that need digital-code inventory rules before onboarding supply. Use this page to align region compatibility, payment records, delivery controls, and evidence before order volume increases.
| Control | Marketplace requirement |
|---|---|
| Catalog taxonomy | Separate PlayStation Store wallet codes from PS Plus subscriptions and keep regions in dedicated attributes. |
| Batch IDs | Assign each supplier delivery a batch ID before codes enter marketplace inventory. |
| Evidence capture | Store quote, payment proof, delivery receipt, and claim notes against the batch. |
| Escalation rule | Define what proof is required before a claim becomes a supplier review item. |
Keep operational roles separate so a person can work with the record they need without receiving unrelated raw inventory. Record approvals and exceptions in the order or case system.
| Surface | Permitted role | Record access | Hold condition |
|---|---|---|---|
| Catalog | Catalog manager; reviewer approves region and product attributes | SKU key, product type, region, currency, denomination or duration, status | Hold publication when a required attribute or source record is missing. |
| Raw inventory | Restricted fulfilment custodian | Protected batch reference and inventory state; no broad seller access | Hold intake or release when batch identity, custody owner, or count reconciliation is unresolved. |
| Fulfilment | Fulfilment operator; finance receives completion status | Order ID, approved SKU, delivery timestamp, recipient or masked buyer reference | Hold delivery when order, region, or approved inventory line cannot be matched. |
| Support | Support agent with metadata-only access | Order ID, SKU attributes, batch reference, delivery event, reported error | Hold escalation when the case lacks a traceable order or evidence request. |
| Claims | Claims reviewer; supplier liaison is consulted | Case ID, evidence checklist, decision, correction trail, closure status | Hold supplier review when the claim cannot be tied to one order and batch context. |
Region: the end-user account region must match the code region communicated at sale.
Payment: wallet, network, amount, and TXID should match the confirmed quote.
Delivery: batch ID, timestamp, internal owner, and support evidence should be findable without searching conversation history.
Marketplaces need stronger taxonomy, seller permissions, batch tracking, and dispute evidence because multiple internal teams or sellers may touch the inventory.
They can, but product type should be a separate catalog attribute. Subscription duration and wallet denomination create different support questions.
Keep quote, batch ID, payment TXID, delivery timestamp, SKU attributes, internal owner, and any claim notes tied to marketplace order IDs.
Use the supplier-specific route to review catalog scope, quote controls, payment records, delivery evidence, and support boundaries.
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Use this before comparing a private quote or approving a first test order.
Clarify quote, payment proof, delivery record, and support evidence requirements.
Move from buyer fit to current availability, pricing, and order workflow.
Use short reference pages for legitimacy, B2B scope, regions, verification, and Sony boundary.
Use these links to connect product intent with supplier verification, region checks, and order evidence.
Use the short answer page when a buyer needs the company identity and due-diligence path.
Confirm the listed PlayStation Store regions and compatibility checks before quote approval.
Keep quote, region, payment TXID, delivery timestamp, batch ID, and support notes in one record.
Compare identity, quote, payment, delivery, and support controls before scaling volume.
Share your product taxonomy, target regions, estimated batch size, and verification requirements to receive current supply options.
Last updated: 2026-09-08