Privacy Policy

Effective Date

This Privacy Policy is effective from 2026-07-17 and applies to psnwholesale.com, its quote-builder workspace, payment status flow, and one-time delivery notes.

Controller / Operator

The website is operated by PSN NETWORK LTD, company number 16191822, registered office 16 Ling Road, Victoria Docks, London, United Kingdom, E16 4AL. Contact: [email protected].

Data We Collect

• Inquiry details: name, email address, requested monthly volume, business type, and page URL.
• Technical details: IP address, user agent, timestamps, and basic request logs used for security and troubleshooting.
• Geolocation lookup: country, city, ISP, ASN, and timezone derived from IP address when available.
• Order and delivery records: order ID, selected SKU and quantity, quote value, payment network, exact invoice amount, transaction reference, payment state, delivery timestamp, and claim records. Delivered code contents are not sent to analytics.
• Optional analytics data: only after you select Allow analytics, Google Analytics may receive a pseudonymous client ID, page URL, referrer, campaign parameters, browser/device data, approximate location, and order-stage events described below.
• Order communications: details you provide by email or another business channel agreed in writing.

Why We Use Data

• To respond to quote access requests and business inquiries.
• To send the quote-builder workspace and follow up on requested regions or volumes.
• To verify B2B order context, prevent abuse, and protect the website.
• To troubleshoot form delivery, email delivery, and security logs.
• To keep records needed for business correspondence and dispute handling.
• When analytics is allowed, to measure which pages and acquisition sources lead to a requested workspace, an invoice, confirmed payment, and delivery-note access.

Procurement Data Expectations

B2B buyers should expect us to handle only the information needed to qualify the inquiry, prepare a quote, confirm supply, deliver codes, and support the transaction. We may ask for business context such as company name, reseller channel, expected monthly volume, target regions, and preferred contact method, but we do not ask for retail customer passwords, PlayStation account credentials, seed phrases, or unnecessary personal documents through the website form.

Processors and Recipients

Depending on the action you take, data may be processed by our hosting environment, email delivery provider, order notification tooling, ip-api.com for IP lookup, blockchain data providers used to match an exact payment, and the quote-builder workspace. If you allow analytics, Google Analytics is an additional processor for the limited measurement data listed in this policy. We do not sell inquiry or order data.

Support, Order, and Dispute Records

When an order or support issue is discussed, we may keep records of the quote, order summary, payment reference, delivery timestamp, code batch reference, support messages, and resolution notes. These records help us validate order history, investigate activation or delivery questions, prevent duplicate claims, and maintain a consistent B2B support trail.

Retention

Inquiry and order correspondence is retained for as long as reasonably needed to manage the B2B relationship, meet accounting and recordkeeping duties, handle follow-ups, and resolve disputes. Server logs are rotated according to security and troubleshooting needs. Google Analytics cookies may remain in the browser for up to two years unless you withdraw consent, clear browser data, or the browser removes them earlier; analytics event retention is controlled separately in the GA4 property.

Security

We use server-side validation, rate limiting, encrypted transport where available, restricted configuration files, and separated operational credentials. No website can guarantee absolute security, but we take reasonable steps to protect inquiry and order records.

Buyer Security Expectations

Buyers should confirm the contact channel before sharing order details, keep payment transaction hashes and delivery archives, and avoid sending sensitive account credentials. If a buyer receives a suspicious message claiming to represent PSN Wholesale, they should verify it through [email protected] or the contact email listed on the Legal Notice.

Your Rights

You may contact us to request access, correction, deletion, restriction, objection, portability where applicable, or clarification about personal data connected to your inquiry. You may withdraw optional analytics consent at any time through the control below. These rights remain subject to identity verification and legal or business record obligations. Send requests to [email protected].

Analytics and Browser Storage

The website, inquiry form, magic-link workspace, payment flow, and delivery route remain usable when analytics is declined. We use two separate storage categories:

• Necessary storage: the quote-builder session cookie, security and CSRF state, form success state, one-time delivery view state, and your saved analytics choice. These support the action you requested and are not used for advertising.
• Optional Google Analytics: the Google tag is not downloaded until you select Allow analytics. After consent, Google may set _ga and _ga_* cookies and receive page views plus events such as access request, magic-link open, workspace authentication, quote calculation, invoice creation/view, confirmed payment, and delivery-note open.
• Event boundary: analytics events may contain the order ID, USD quote value, USDT network, card quantity, page path, and acquisition labels. They do not contain the inquiry email, customer name, payment wallet address, blockchain transaction hash, delivery-note password, or delivered code contents.
• Server event boundary: confirmed-payment and delivery-note events are sent only when an explicit analytics choice and pseudonymous GA client ID were attached to the order. Withdrawing consent disables future analytics events for the active workspace/order when it can still be updated.

Google may process analytics data outside the United Kingdom. Review Google's Privacy Policy and Google Analytics privacy safeguards.