Terms

Service terms for B2B buyers and resellers.

Effective Date

These Terms are effective from 2026-05-22 and apply to B2B inquiries, quotes, orders, and communications with PSN Wholesale.

Parties and Scope

PSN Wholesale is operated by PSN NETWORK LTD, company number 16191822, registered in England and Wales. These Terms apply to business buyers, resellers, distributors, marketplace operators, and corporate buyers requesting or purchasing PlayStation digital codes in bulk.

PSN Wholesale is a B2B service and is not intended as a retail checkout for individual consumer purchases.

Eligibility

By requesting prices or placing an order, you confirm that you are acting for business purposes, that the information you provide is accurate, and that you are responsible for checking local resale, tax, payment, and digital-goods rules that apply to your business.

Orders and Minimum Quantity

Minimum order quantity is 15 cards. Availability, denominations, region mix, delivery channel, payment details, and final price must be confirmed before each order. A quote or quote builder does not guarantee stock until the order is accepted by PSN Wholesale.

Quote-to-Remedy Record Chain

Each stage creates or relies on a separate record. A later stage does not erase the approved scope or evidence from an earlier one.

StageControlling recordGate to the next stageBoundary
QuoteDated SKU lines, product type, region, denomination, quantity, price, and validity.The buyer approves the current basket and the server revalidates it for invoice creation.A quote alone does not reserve stock or authorize payment to an old instruction.
InvoiceOrder ID, approved basket, exact USDT amount, network, wallet instruction, and current status.Finance verifies the current instruction before sending the exact amount on the stated network.The invoice governs that payment; a screenshot or earlier chat does not replace it.
PaymentTransaction reference, network, amount, broadcast time, and matching state.The payment is confirmed and matched to the invoice, with any mismatch resolved.Broadcast alone is not delivery and an unmatched payment may remain on hold.
DeliveryAgreed recipient, timestamp, order or batch reference, and delivery-note access record.The buyer checks the delivered scope and secures access inside its own operation.Delivery records transfer of the codes; it does not by itself prove later redemption or buyer-side custody.
ClaimOrder reference, affected item, region, error, discovery context, and supporting evidence.The submitted packet is sufficient to trace the case and complete a case-specific review.A report opens a review; it does not automatically establish cause or eligibility.
RemedyWritten outcome linked to the claim chronology and the evidence reviewed.No further stage unless the written outcome requires a replacement, credit, refund, or another agreed action.No remedy is automatic; the available outcome depends on delivery status, payment state, evidence, and the confirmed case.

Prices and Quotes

Selected base prices are published on the availability page. Final pricing may change with region, denomination, stock, settlement rate, and volume, and is binding only when the signed workspace creates the order invoice.

Payments

We accept USDT payments. Exact USDT TRC20/BEP20 invoice details are provided during order confirmation. Buyers are responsible for sending the correct amount to the correct network and wallet address shown in the confirmed exact USDT invoice.

  • Crypto transactions are generally irreversible after broadcast and confirmation.
  • Network fees, exchange fees, and transfer mistakes are the buyer's responsibility unless otherwise agreed in writing.
  • An order may be delayed or cancelled if payment is incomplete, sent on the wrong network, or cannot be matched to the order.

Delivery

Digital codes are delivered through the channel recorded for the order after payment is confirmed and matched and required operational checks are complete. Any timing stated on a site summary is operational guidance, not a guaranteed deadline; an order-specific written term controls where one is expressly agreed.

What "Delivered" Means

  • Delivered means we have sent the one-time delivery note or agreed delivery record to the order email or contact details you provided.
  • If the buyer provides incorrect, blocked, or unreachable contact details, delivery may be delayed until corrected details are provided.
  • The buyer is responsible for securing received codes and limiting access inside their own team or systems.

Verification and Claims

Batch verification evidence

Verification scope depends on the product, source, and evidence available for the specific batch. No blanket promise is made that an external activation lookup exists for every code.

If a claim occurs

  • If a buyer reports an issue, we review the order, delivery, batch, region, error, and any activation information available for that case.
  • We do not request or require access to your customer's personal accounts. Investigation is performed using code information, delivery records, and case details you provide.
  • Claims should be reported promptly after discovery and should include enough evidence for review.

Cancellations, Replacements, Credits, and Refunds

Because this is a B2B digital product, refunds are limited and depend on the case, delivery status, payment status, and verification results. The primary resolution method is replacement, account credit, or another mutually agreed solution where a claim is confirmed as eligible.

Case handling stages

  • Acknowledgement: the report is linked to the relevant order and checked for the required details.
  • Evidence review: payment, delivery, batch, region, error, and available activation information are assessed for that case.
  • Outcome: the written decision records whether the claim is confirmed, rejected, held for missing evidence, or eligible for an available remedy.

Required claim details

  • Order identifier, email used for the order, and order date/time.
  • Region, denomination, quantity, and affected code details.
  • Payment proof, such as crypto transaction hash / TXID and network.
  • Error message, screenshot, and a short description of the issue.

Prohibited Use

Buyers must not use PSN Wholesale for fraud, unauthorized resale, account compromise, sanctions evasion, money laundering, consumer deception, or any unlawful purpose. We may refuse or cancel inquiries that appear abusive, misleading, or outside our B2B scope.

Limitation of Liability

To the maximum extent permitted by applicable law, PSN Wholesale is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the website, delayed communications, payment-network issues, buyer resale activity, or buyer-side handling of delivered codes.

Trademarks

PlayStation, PSN, PS Plus, and related marks are trademarks of Sony Interactive Entertainment Inc. PSN Wholesale is independent and is not affiliated with, endorsed by, or sponsored by Sony Interactive Entertainment Inc.

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Last updated: 2026-09-01