Terms

Service terms for B2B buyers and resellers.

Effective Date

These Terms are effective from 2026-05-22 and apply to B2B inquiries, quotes, orders, and communications with PSN Wholesale.

Parties and Scope

PSN Wholesale is operated by PSN NETWORK LTD, company number 16191822, registered in England and Wales. These Terms apply to business buyers, resellers, distributors, marketplace operators, and corporate buyers requesting or purchasing PlayStation digital codes in bulk.

PSN Wholesale is a B2B service and is not intended as a retail checkout for individual consumer purchases.

Eligibility

By requesting prices or placing an order, you confirm that you are acting for business purposes, that the information you provide is accurate, and that you are responsible for checking local resale, tax, payment, and digital-goods rules that apply to your business.

Orders and Minimum Quantity

Minimum order quantity is 15 cards. Availability, denominations, region mix, delivery channel, payment details, and final price must be confirmed before each order. A quote or quote builder does not guarantee stock until the order is accepted by PSN Wholesale.

Prices and Quotes

Selected base prices are published on the availability page. Final pricing may change with region, denomination, stock, settlement rate, and volume, and is binding only when the signed workspace creates the order invoice.

Payments

We accept USDT payments. Exact USDT TRC20/BEP20 invoice details are provided during order confirmation. Buyers are responsible for sending the correct amount to the correct network and wallet address shown in the confirmed exact USDT invoice.

  • Crypto transactions are generally irreversible after broadcast and confirmation.
  • Network fees, exchange fees, and transfer mistakes are the buyer's responsibility unless otherwise agreed in writing.
  • An order may be delayed or cancelled if payment is incomplete, sent on the wrong network, or cannot be matched to the order.

Delivery

Digital codes are delivered through agreed secure channels. Delivery is typically same-day after payment confirmation, but timing can vary based on payment confirmation, order size, region mix, support workload, and operational checks.

What "Delivered" Means

  • Delivered means we have sent the one-time delivery note or agreed delivery record to the order email or contact details you provided.
  • If the buyer provides incorrect, blocked, or unreachable contact details, delivery may be delayed until corrected details are provided.
  • The buyer is responsible for securing received codes and limiting access inside their own team or systems.

Verification and Claims

Batch verification evidence

Verification scope depends on the product, source, and evidence available for the specific batch. No blanket promise is made that an external activation lookup exists for every code.

If a claim occurs

  • If a buyer reports an issue, we review the order, delivery, batch, region, error, and any activation information available for that case.
  • We do not request or require access to your customer's personal accounts. Investigation is performed using code information, delivery records, and case details you provide.
  • Claims should be reported promptly after discovery and should include enough evidence for review.

Cancellations, Replacements, Credits, and Refunds

Because this is a B2B digital product, refunds are limited and depend on the case, delivery status, payment status, and verification results. The primary resolution method is replacement, account credit, or another mutually agreed solution where a claim is confirmed as eligible.

Response time

  • Initial response: within 12 hours where practical.
  • Investigation: typically 1-3 business days after we receive required details.
  • Resolution: as soon as the investigation is complete, where replacement or credit is applicable.

Required claim details

  • Order identifier, email used for the order, and order date/time.
  • Region, denomination, quantity, and affected code details.
  • Payment proof, such as crypto transaction hash / TXID and network.
  • Error message, screenshot, and a short description of the issue.

Prohibited Use

Buyers must not use PSN Wholesale for fraud, unauthorized resale, account compromise, sanctions evasion, money laundering, consumer deception, or any unlawful purpose. We may refuse or cancel inquiries that appear abusive, misleading, or outside our B2B scope.

Limitation of Liability

To the maximum extent permitted by applicable law, PSN Wholesale is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the website, delayed communications, payment-network issues, buyer resale activity, or buyer-side handling of delivered codes.

Trademarks

PlayStation, PSN, PS Plus, and related marks are trademarks of Sony Interactive Entertainment Inc. PSN Wholesale is independent and is not affiliated with, endorsed by, or sponsored by Sony Interactive Entertainment Inc.

Contact

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Last updated: 2026-07-17